Rental Terms & Conditions

Effective Date: April 2026  |  Jurisdiction: British Columbia, Canada

1. Definitions

"Company" means FleetAxis Equipment Rentals and its successors and assigns.
"Customer" means the individual or entity identified on the rental order.
"Equipment" means all items rented under a rental order or agreement.
"Rental Period" means the period beginning at equipment delivery or pick-up and ending upon return and acceptance by the Company.

2. Governing Law

These Terms are governed by the laws of British Columbia and the laws of Canada applicable therein, including the Business Practices and Consumer Protection Act, SBC 2004, c. 2 (BPCPA), the Sale of Goods Act, RSBC 1996, c. 410, and the Limitation Act, SBC 2012, c. 13. Any dispute shall be resolved in the courts of British Columbia.

3. Rental Agreement

By confirming a rental order the Customer agrees to these Terms and any applicable rate schedule. A binding contract is formed upon written or electronic confirmation by the Company. These Terms, together with the rental order and any applicable agreement template, constitute the entire agreement between the parties.

4. Payment Terms

• All prices are in Canadian dollars and exclude applicable taxes (GST/PST).
• A valid credit card or approved account is required. A security deposit may be required before equipment release.
• Invoices are due on the date shown. Overdue amounts bear interest at 2% per month (24% per annum) from the due date.
• The Company reserves the right to require prepayment for first-time customers or large orders.

5. Equipment Condition and Inspection

Equipment is provided in good working order. The Customer must inspect all equipment upon receipt and report defects or damage to the Company within 2 hours of delivery or pick-up. Failure to report within this window constitutes acceptance in the condition described on the rental order.

6. Customer Obligations

• Use equipment only for its intended purpose and in accordance with manufacturer instructions and all applicable laws, including the Workers Compensation Act, RSBC 2019, c. 1.
• Prevent unauthorized use. The Customer is responsible for all persons operating equipment during the Rental Period.
• Not alter, modify, repair, or sublet equipment without prior written consent.
• Return equipment in the same condition (normal wear and tear excepted) on the agreed return date.
• Comply with all site-specific safety requirements and obtain any required permits.

7. Late Returns

Equipment not returned by the end of the agreed Rental Period will be charged at the daily rate for each additional day or part thereof. The Company may charge a late-return fee of up to 25% of the daily rate. Failure to return equipment within 5 business days of the agreed return date may be reported to appropriate authorities.

8. Loss, Damage, and Liability

The Customer assumes full responsibility for loss of or damage to equipment during the Rental Period, including damage caused by theft, vandalism, misuse, or Acts of God. The Customer shall pay the lesser of the repair cost or current replacement value. See the Damage & Liability Policy for full details.

9. Limitation of Liability

To the maximum extent permitted by applicable BC law, the Company's total liability to the Customer for any claim arising out of or relating to these Terms or the rental of Equipment shall not exceed the total rental charges paid by the Customer in the 30 days preceding the claim. The Company is not liable for indirect, consequential, special, or punitive damages. Nothing in this clause limits liability for death or personal injury caused by the Company's negligence, or for any liability that cannot be excluded under the BPCPA.

10. Insurance

The Customer is responsible for maintaining adequate commercial general liability insurance of not less than $2,000,000 per occurrence and must name the Company as an additional insured where required. Proof of insurance may be requested.

11. Indemnification

The Customer shall indemnify and hold harmless the Company, its officers, employees, and agents from all claims, losses, damages, costs, and expenses (including legal fees) arising out of the Customer's use, misuse, or possession of the Equipment during the Rental Period, except to the extent caused by the Company's own negligence.

12. Termination and Cancellation

The Company may terminate this agreement and recover Equipment immediately if the Customer breaches any material term, becomes insolvent, or fails to make required payments. Cancellation by the Customer is subject to the Cancellation Policy.

13. Force Majeure

Neither party is liable for delay or failure due to causes beyond its reasonable control, including natural disasters, strikes, pandemics, or government actions. The Company will make reasonable efforts to source substitute equipment where possible.

14. Privacy

Personal information is collected and used in accordance with the Personal Information Protection Act, SBC 2003, c. 63 (PIPA) and the Company's Privacy Policy.

15. Dispute Resolution

Disputes shall first be addressed through good-faith negotiation. If unresolved within 30 days, either party may pursue mediation through the BC Mediator Roster Society before commencing litigation. Nothing prevents either party from seeking urgent injunctive relief in court.

16. Amendments

The Company may update these Terms from time to time. Updated Terms apply to orders placed after the effective date of the update. Continued use of the Company's services following notification constitutes acceptance of the updated Terms.

17. Severability

If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.

Last revised: April 2026. Questions? Contact us at the information provided on our website.